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Tuesday, March 15, 2005

Joy of Work...

There are few things that give you more joy than a satisfied client. And if that satisfaction comes at a personal level, well, you are in for a greater glory. At the moment, I am a contented man, for I have a contented client.
My project team member from the client's site, came walking, looking dejected. Fearing worst, I immediately inquired about his love life (or the lack of it). Before he could answer it, another one of my team came with an expression having an uncanny similarity to the crestfallen expressions of the earlier chap. Was it the same girl they have fallen in love with? My project's future was at risk, you would not want to work with two heart-broken guys in your team of four, would you?

Well, the matters soon cleared as the guys started a heart-wrenching tale of how the IT department had blocked the access to all site containing "mail" in the site address. It had clearly stepped onto their lifelines. How were they going to spend the rest of their lives without emails?

That's where I stepped in. Having been exposed to the extra-zealous IT departments in my previous organisations (and the current one) I had found ways to beat the system. And so I recommended the simplest, but powerful method of using the IP address...but where do we find the IP address, they asked. Smiling, I gave them the website that gives you the IP address.

And they were gone. Smiling, with a secret which they were not going to share with anyone else, they proceeded to their workstations and I received two mails from them, thanking me of my brilliance.

As I sit here, I feel delighted...not as much for helping them, but for beating the system. Such is the joy of work and I love it.

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